#FEDEX DOOR TAG TRACK DRIVER#
If you decline to have your ID scanned at delivery, your age will be verified by the driver by manually entering your date of birth. What if I do not want to have my ID scanned at delivery? If you are expecting a delivery, please have your valid government-issued photo ID ready at the time of delivery.
#FEDEX DOOR TAG TRACK SOFTWARE#
The software does not record or store any other personal data (e.g., driver's license number, birthdate, home address, etc.). Why is the FedEx driver asking to scan my ID at delivery?Įffective 06/28/22, FedEx will introduce scanning technology that electronically captures the recipient’s first initial, last name, and automatically verifies age requirements are met for deliveries requiring an adult signature. If this occurs, FedEx may no longer automatically reattempt delivery and the package will be taken to a nearby FedEx location to be held for you to pick up. In some situations, a label will be applied to the back of the doortag, because the driver was unable to leave the package due to signature requirements or package safety. This is only eligible for indirect signatures. This will authorize next-business-day delivery. If you are given the option to fill out a form and leave your signature on the door tag, then you can follow the prompts on the form and sign.
#FEDEX DOOR TAG TRACK DOWNLOAD#
Download the FedEx®Mobile app and scan the barcode on your door tag.
If you received a doortag, you will need to follow one of the options below: If you’re away when we try to deliver your package that requires a signature, we’ll leave a door tag that provides the key details you need about your package pickup or delivery. You must sign in person for adult or direct signature requirements. If your shipment requires an indirect signature, then you can sign electronically through the FedEx Delivery Manager app or on, but you cannot sign electronically for packages requiring an adult or direct signature. If you already missed a delivery and received a door tag, make sure to follow the instructions on the door tag to ensure your delivery is made on the next attempt. To avoid missed deliveries, sign up for FedEx Delivery Manager to request to hold your package at a FedEx location for you to pick up. If you want FedEx to reattempt a delivery, call 1.800.463.3339.
The door tag and a government-issued photo ID are needed for pickup. The label on the door tag includes the pickup location address, business hours and time the package will be available. In those situations, FedEx may no longer automatically reattempt delivery and the package will be taken to a nearby FedEx location to be held for you to pick up. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver. If a signature is required, the driver will typically try to deliver the package up to three times. If no signature is required, the shipment will be left at the recipient's door. If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient’s door.
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